Cansel is currently seeking a bilingual (English & French) Account Manager on our Geospatial team in Burnaby. You will be responsible for promoting and selling the full Cansel solution (with a focus on Mapping & GIS) to our prospective and existing customers remotely over the phone. This territory deals with accounts all over Canada.
Strategic Sales:• Research and probe to gain a good understanding of customer’s needs and make product and service recommendations to meet them• Conduct outbound telephone sales and correspond through e-mail• Participate in strategic account sales programs• Understand, position, and sell the full Mapping & GIS portfolio of Cansel offerings (cross-selling)Business Development:• Perform sales business development from an existing customer portfolio remotely• Explore new growth opportunities to meet or exceed revenue targets• Manage existing accounts and achieve forecasted revenue targets• Work closely with the Remote Sales Manager and Territory Sales Team to identify opportunities and engage the appropriate resources to develop them• Work with the Sales Team on campaign based projects• You will be part of the named accounts team working with our Customer Service Team and Outside Sales Professionals• Maintain excellent customer service relations and activity records in Salesforce and SAP
As a member of the Cansel Sales Team, the Account Manager should possess the following qualifications in order to be successful: • Must have Mapping & GIS experience• Strong desire & genuine interest in our customers’ business • Strong customer service, interpersonal communication, & telephone skills• Ability to foster strong workplace relationships to create a positive work environment• An energetic, highly motivated individual able to work within a team environment and also possesses the ability to work with minimal supervision• Ability to multi-task and prioritize work activities appropriately while remaining calm and upbeat in a fast-paced environment
• Previous Sales or Customer Service Experience an asset• Project field experience in construction or survey• Knowledge of computer information systems, including SAP and Salesforce or similar systems